| Measuring
the impact and effectiveness of training can be difficult
if there is not a direct tangible output.
Here
are some potential "SOFT SKILL" areas measurements/results
that you can look for.
MANAGEMENT/TEAM
SKILLS
- Conflicts
avoided
- Decisions
made
- Grievances
resolved
- Process
improvements implemented
- Flexibility
of communication style
- Empowerment
level of team
- Problems
solved
- Use
of new skills
- Listening
skills
- Effective
meetings
- Use
of objectives and measurements
- Use
of influence and negotiation skills
Source P.Wade Measuring the impact of training
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and what you would like to achieve and we will get back
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