An
architect wouldn’t dream of getting a builder to start
work on a building until he was sure his plans were robust
and firm.
The
same should be true for your training. Without a firm plan,
you’re risking building on sand, and the results will
be more from luck than judgement.
Here
are some ideas about putting the plan together:
Make
the plan a guide, not the law
The
key is to get started. Start simple, but start.
Remember
that there is no perfect plan.
It's
not important to stick to the plan for the sake of the plan.
The plan will likely change as you go along. That's fine,
as long as you have notice that it's been changed and why.
Remember
that Training and Development is a Process
Things will change as you go along. There is no destination
with people improvement; we are continually on the journey.
Viewing development as a process will help you get into
the right mindset and enjoy the journey. Remember, the plan
is general guide.
When
putting the plan together, assess the following…
1. Are there any time lines that you should consider in
your plan?
Do your people have to accomplish any certain areas of knowledge
or skills by a certain time? If so, this may influence your
choice of learning objectives and learning activities to
achieve the objectives.
2.
Are you pursuing training and development in order to address
a performance gap?
A performance gap is usually indicated from the performance
appraisal process. The performance appraisal document should
already include careful description of the areas of knowledge
and skills that must be learned in order to improve performance.
3. Or, is your plan to address a growth gap?
If so, carefully identify what areas of knowledge and skills
are needed to reach the goals.
Consider checking job descriptions, lists of competencies
or even networking with others already in the positions
where you wish to develop the person’s skills
4.
Or, is your plan to address an opportunity gap?
If so, carefully identify what areas of knowledge and skills
are needed to perform the job or role.
Again, consider job descriptions, lists of competencies
or even interviewing someone already in the job or role.
5.
Carry out an analysis
For example, conduct a SWOT analysis, including identifying
the strengths needed to do the job, weaknesses that may
have to be overcome, opportunities within the position and
any threats to reaching the desired goals.
6.
What budget is available to fund your plan?
You’ll need to assess what resources you have to achieve
your goals, e.g., to pay trainers, obtain facilities and
materials for training methods, salaries for employees during
attendance to training events, travelling and accommodation
expenses, etc.
7.
Identify your training goals.
By now, you should have a strong sense of what your training
goals are, after having considered each of the above steps.
It's important that goals be designed and worded to be "SMARTER",
that is, specific, measurable, acceptable to you, realistic
to achieve, time-bound with a deadline, extending your capabilities
and rewarding to you.
What tools can you use to actually put the plan together?
ACTIVITIES |
TOOLS |
- Understand
the trainee’s job. Identify the essential
and desirable job skills that affect performance
and results
|
- Job
description
-
Job profile
-
Knowledge, skills and attitudes required to do
the job
|
-
Assess the trainee’s skills, attributes,
experience, situations and learning styles
|
-
Interviews, discussions, listening skills, learning
styles questionnaire
|
-
Identify and agree development priorities
|
|
-
Assess skill needed to do job. Agree current abilities
of people to be trained in each skill
|
-
Manuals, standards, company policies
Skills assessment sheets
|
-
Implement, follow up and review. Measure, record
and support. Adjust, prioritise and review again
|
-
Task delegation form
-
Other trainers, courses, external resources
|
-
Implement, follow up and review. Measure, record
and support. Adjust, prioritise and review again
|
-
Feedback sheets
-
Appraisals
-
Interviews
-
Job assessments
|
How will you know if the plan is on track or needs to be
changed?
1. Consider having a local training expert review the plan.
The expert can review, in particular, whether:
- your training goals will provide the results desired by
you and the organisation
- learning objectives are specific and aligned with your
overall training goals
- the best methods are selected for reaching your learning
objectives
- your approach to evaluation is valid and practical.
2. Are approaches to evaluation included in all phases of
your plan?
Ask
yourself:
- Are
your methods pre-tested before being applied?
-
Do you understand the methods as they're being applied?
-
Are you regularly providing feedback about how well you
understand the materials?
-
How will you know if implementation of the plan achieves
the training goals identified in the plan?
-
Are there any plans for follow-up evaluation, including
assessing your results several months after you completed
your plan?
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